Ogvio is moving to DUE
Ogvio is moving to DUE, our infrastructure partner. Your fiat (bank) and crypto services continue there — the same experience, now run by DUE. The transition is seamless but for one thing: you transfer your balance yourself, because nothing moves automatically. Note the two dates below: Ogvio's fiat (bank) rails close June 15, and Ogvio shuts down completely on June 30.
What continues — and what doesn't
What continues on DUE: fiat deposits, fiat withdrawals, your USDC self-custodial wallet, and blockchain transfers from it.
What does not continue: yield and crypto trading. Convert any non-USDC balance to USDC and withdraw it before June 30.
Key dates
- June 15 — Ogvio's fiat (bank) rails close. Until then, deposit and withdraw on Ogvio as normal (last bank withdrawal: June 14). From June 15, fiat runs on DUE.
- June 30 — Ogvio shuts down completely. Move your crypto (USDC) out before then. After June 30 there's no self-serve way to get it back — don't wait.
How to move to DUE
How to continue: Activate your DUE account with the same email you used for Ogvio. If you completed KYC on Ogvio, you won't need to verify again — DUE recognizes your verification. Set a password, accept DUE's terms, and create your DUE wallet. Then use Send USDC in your Ogvio wallet to transfer your crypto to your DUE wallet (or any wallet you control). Your Ogvio and DUE wallets are separate — your crypto won't move on its own; send it yourself before June 30.
Questions? Email [email protected].
Thank you for being part of Ogvio.
Common questions
In short: Ogvio is moving to DUE — your fiat (bank) and crypto services continue there. Two dates matter: Ogvio's fiat (bank) rails close June 15 (then fiat runs on DUE), and Ogvio shuts down completely on June 30 — so transfer your crypto out before then.
Contact usOgvio is moving to DUE, our infrastructure partner. DUE has powered Ogvio's fiat from the beginning, so your fiat (bank) and crypto services simply continue there — almost exactly as before. What changes is that the Ogvio app itself shuts down. Two dates matter: Ogvio's fiat (bank) rails close on June 15 (until then, keep using Ogvio for fiat as normal; from June 15 fiat runs on DUE), and Ogvio shuts down completely on June 30. Your USDC wallet and transfers also continue on DUE; only yield and crypto trading do not. Because Ogvio shuts down June 30, transfer any crypto out of your Ogvio wallet before then.
Nothing happens to your funds automatically, and nothing about who controls them changes. Your USDC has always sat in a self-custodial wallet that you own — issued through Privy (non-custodial wallet infrastructure owned by Stripe) on the Base blockchain. Ogvio never held custody. The keys belong to you. Because your Ogvio wallet and your DUE wallet are separate, your balance does not move on its own: to bring your funds onto DUE, you move them yourself from your Ogvio wallet to your DUE wallet after you activate your DUE account.
Activate your DUE account at https://app.due.network/auth/signup using the same email address you used for Ogvio. If you completed KYC on Ogvio, you will not need to verify again — DUE recognizes your verification. Set a password, accept DUE's terms, create your DUE self-custodial wallet, then move any balance from your Ogvio wallet to your DUE wallet (or to another wallet you control).
Key dates
- Until June 15 — fiat (bank) works on Ogvio as normal; from June 15 it's on DUE. (Last bank withdrawal via Ogvio: June 14.)
- June 30 — Ogvio shuts down. Last day to withdraw your crypto (USDC) from Ogvio.
No. Privy provides wallet infrastructure to apps, not a consumer login. There is no separate Privy user portal where you can sign in on your own. The way to reach your funds is to activate your DUE account and move your balance to your DUE wallet (or another wallet you control) before June 30, 2026, while the Ogvio app is still available.
If you have no balance, there is nothing you need to move. You can still activate your DUE account with the same email to continue using fiat deposits, withdrawals, and a self-custodial wallet directly through DUE — your verification carries over, so there is no repeat KYC. If you do hold a balance, follow Q3 to move it before June 30.
No. Identity verification (KYC) was handled by DUE throughout your time on Ogvio. As long as you activate your DUE account using the same email address you used for Ogvio, your verified status carries over and you will not need to verify again.
After June 30, there is no way for you to get your crypto out yourself. The Ogvio app is gone — and although your USDC still exists in a wallet that is yours, you can no longer reach it through Ogvio. There is only a manual, last-resort recovery process through Privy (the wallet provider behind Ogvio): it is case-by-case, not guaranteed, and we cannot promise a timeline. Do not rely on it. Withdraw your crypto to your DUE wallet or another wallet you control before June 30. If you think you might miss the date, email [email protected] as early as possible.
For any question about your account, your balance, or the transition, contact [email protected]. We only communicate through [email protected] and ogvio.com, and through DUE's official channels. Ogvio and DUE will never ask you for your wallet credentials, seed phrase, or password. Any message requesting those is fraudulent — ignore it and, if in doubt, contact us.
